Browsing: Operations

But sourcing parts from distant companies can have hidden costs. In a new study, Rob Bray, associate professor of operations…

On the award-winning blog, The Chamber of Commerce, Marty Lariviere, a professor of operations at the Kellogg School, has published…

And so, in response to these divergent preferences, organizations tend to adopt strategies to encourage, discourage, or guide the way…

But in reality, changing prices often incurs other costs. These are called “menu costs,” a reference to restaurants having to…

But at the company’s end, running an effective service involves a number of complex issues. Among them: How can companies…

As they are busy sorting out which functional changes will last and which will be sidelined, Marty Lariviereprofessor of Operations…

While AmericaServes is geared toward helping veterans and their families, other similar service networks have emerged in the US with…

And yet other online communities, such as Stack overflowthey have thrived.The demise—or success—of sites like these is of interest Ahal…

Lyft has always used an algorithm to match drivers and passengers, so they thought they could tweak it to make…

But what might this look like in practice? Here are five ideas to consider, each based on research from the…