Employees with negotiation skills are needed now more than ever. These skills aren’t just critical for day-to-day sales. required by employers as a core part of leadership skills, which itself ranked in the top five in-demand skills according to LinkedIn’s March 2023 skills report. According to Udemy’s Workplace Learning Trends 2022 reportpersuasion and negotiation skills see an increase in demand of 78% and 67% respectively.
This is because, as a leader, you will negotiate various aspects of your job, such as with internal stakeholders to reach agreement, external strategic partnerships and arrangements, corporate client agreements, and even negotiate the finer details of an offer that you extend to a potential hire. —or the salary for your own job posting.
Being able to lead persuasively and negotiate effectively while maintaining a positive working relationship with the party at the other end is critical to your success or failure as a leader. Before negotiating in any situation, it is essential to conduct thorough research and understand and recognize the value you offer and what you bring to the table. This is called ‘bargaining power’ and will help you negotiate with more confidence.
For example, in today’s job market, the bargaining power lies more with the candidates than with the employers. Job seekers are getting into the driver’s seat and are more equipped than ever to take control of their careers, with options like remote-friendly competitors or the option to take their skills and start a business or company . This, combined with the skills and talent gap, gives candidates the ability to negotiate what they want in terms of salary and benefits for a job.
Here are five specific ways to develop your negotiation and persuasion skills at work:
1. Aim for a win/win
A win/win situation is where both parties come to an agreement that is mutually beneficial and works in the interest of both parties. This involves being ethical and fair in what you ask for and not taking advantage of another person’s ignorance or misfortune to gain the upper hand. Win/win is best achieved when there is clear and frequent communication from both parties so that all needs are considered and addressed with empathy and understanding.
2. Active Listening
Active listening is an essential aspect of effective negotiation communication. When you actively listen, you can better understand the other person’s point of view and the reasoning behind it, which can help you make a better decision in everyone’s best interest.
The difference between active listening and passive listening is that while you can listen to what someone is saying and understand it on a surface level through passive listening, active listening takes it a step further and listens without judgment, criticism or seeking to express your opinion . He listens to understand the other person’s point of view and takes into account factors such as body language, to hear “between the lines” of what is not being said verbally. When the other person has finished speaking, you should repeat what they said to make sure you understood them clearly and to correct any misunderstandings on the spot.
3. Ask for more than you really want
When negotiating, whether it’s a salary for a job offer you’ve been chasing, or a fee for subcontracting services, don’t be afraid to ask for more than you’re willing to accept to allow wiggle room for negotiation until the original your amount. This is a smart way to achieve a mutually beneficial outcome.
4. Establish the relationship from the ground up
Relationship building is vital to building and maintaining positive working relationships and ensures that both parties have friendly communication instead of hostility because the relationship is based on trust. Think creatively about ways you can build relationships with the other party. For example, you could attend informal networking events with them or informal brainstorming sessions. Creating key areas where both of your interests align personally and professionally is a great way to build relationships.
5. Honor your commitments
One of the deal breakers in any negotiation situation is a lack of transparency, which can significantly reduce trust levels and confuse a situation, making it more difficult to find a solution. Be open and honest with the other party and expect them to keep the same commitment.
Make sure you keep what you promised as part of your own agreement and don’t try to talk your way out of it. To further strengthen your relationship, aim to provide added value by going beyond what you have promised, which builds trust in you on the part of the other party.
By applying these principles you can ensure better communication, understanding and a smoother working relationship moving forward to achieve mutually beneficial outcomes in line with your values. Additionally, your career will benefit from making negotiation one of your strengths. There are many opportunities just waiting to be discovered, which will be unlocked when you negotiate effectively.