Browsing: Operations
But at the company’s end, running an effective service involves a number of complex issues. Among them: How can companies…
As they are busy sorting out which functional changes will last and which will be sidelined, Marty Lariviereprofessor of Operations…
While AmericaServes is geared toward helping veterans and their families, other similar service networks have emerged in the US with…
And yet other online communities, such as Stack overflowthey have thrived.The demise—or success—of sites like these is of interest Ahal…
Lyft has always used an algorithm to match drivers and passengers, so they thought they could tweak it to make…
But what might this look like in practice? Here are five ideas to consider, each based on research from the…
That’s the question users (referred to as “hosts”) on platforms like Airbnb and car-sharing company Turo face when deciding when…
But maintaining these partnerships is complicated and many don’t last, according to Karen Smilovichprofessor of Operations at the Kellogg School.In…
But how should administrators adapt their roles to embrace ChatGPT?Kellogg’s Robert Bray has given much thought to the subject. Not…