Author: EconLearner
On digital job platforms like Uber, TaskRabbit, and Upwork, this rating system is applied to individual workers—with huge consequences for those being rated.”It sorely lacks the variety and texture that exists in a work interaction,” she says Hatim Rahman, assistant professor of management and organizations at Kellogg. And employees tend to see the downsides of an overly simplistic appraisal system very quickly, adds Rahman: “They start saying, ‘Hey, this doesn’t make sense. there are so many cases where the rating someone leaves doesn’t accurately reflect what’s going on in the context of my job.”Perhaps employees would reject low ratings that…